3 comments | Experience the power of generative AI in ITSM with the SysAid Copilot Hands-on Workshop!  Get a first-hand look at how SysAid Copilot can streamline your tasks, cut ticket counts by up to 40%, and empower your team with smarter solutions. Spots are limited—choose your date and register now! https://www.sysaid.com/lp/sysaid-copilot-hands-on-workshop | SysAid-IT | Facebook
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烙 AI Agent Corner is back! Meet the Slack ITSM Case Extraction Agent, your smart assistant for turning Slack conversations into IT tickets. It scans selected Slack channels, spots incidents or requests, confirms with the user, and creates service records in SysAid. No copy-pasting, no switching tools.  Use it to: • Auto-detect IT issues in Slack • Cut manual ticket entry • Stay on top of requests in real time More AI agents coming soon  | SysAid-IT | Facebook
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