VoIP (Voice over Internet Protocol) gained popularity with the adoption of broadband internet; however, its roots can be traced back to 1973 and ARPANET – the precursor to the modern internet.
The 12367 National Immigration Administration Government Service Platform will roll out French language support for its telephone hotline starting Thursday, the National Immigration Administration ...
The UAE Ministry of Human Resources and Emiratisation (MoHRE) has deployed a wide range of artificial intelligence (AI) tools across its call centre, significantly improving response times, customer ...
BMW is the first automaker to integrate Amazon’s new Alexa+ AI voice assistant. By using the new generative AI platform, BMW drivers will be able to have more natural in-car conversations with the ...
ClickFix attacks have evolved to feature videos that guide victims through the self-infection process, a timer to pressure targets into taking risky actions, and automatic detection of the operating ...
On the final day of California’s special election on redistricting, President Donald Trump alleged the state’s election system is “rigged.” Trump, long a critic of how California conducts its ...
Georgia families struggling to access food benefits are running into a new bottleneck: the state's own escalation queue. Internal Department of Human Services reports obtained this week show EBT/SNAP ...
The ongoing federal government shutdown is sparking new fears for people already waiting weeks for food assistance in Georgia. On Friday, Georgia and other states warned residents who rely on SNAP and ...
I have never known a customer who calls a company and enjoys listening to a long menu asking them to “press 1 for sales, press 2 for service, press 3 for accounting....” and so on. Yet, for more than ...
In 2012, shortly after working for a chain pharmacy, I opened DePietro’s Pharmacy. I quickly realized patients deserved more personal attention than what was offered at a chain pharmacy. Since opening ...
Adding controller support to the System Shock 2 remaster meant re-recording decades-old voice acting
System Shock 2 opens with playable character creation that also functions as a tutorial. Your trainee goggle-wearing badass walks off the street into a recruitment center and signs up to be a marine, ...
ATLANTA — Weeks after Georgia’s EBT call center was crippled by a surge of calls, key questions remain: how many people were affected, whether personal information was compromised, and if money ...
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