In today's hyperconnected world, social media has become a critical channel for businesses to understand consumers. While social listening tools are widely used, they often fall short, providing only ...

Emotions are a fundamental part of human psychology—a complex process that has long distinguished us from machines. Even advanced artificial intelligence (AI) lacks the capacity to feel. However, ...

Until recently, arresting an immigrant suspected of being in the country illegally took time. Immigration agents needed to run the suspect’s various forms of ID through different systems, and if the ...