It can make a call feel more relevant and more accountable, especially when teams are operating across borders.” She added ...

Amatrium begins 2026 with a GPT-5.1 upgrade and multi-agent intelligence, delivering faster, more reliable results ...

Wild Card Weekend is almost here and we have Matt Harmon and Joel Smyth here to get you ready. The two preview each game and ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

If you have two headphones, speakers, or any other Bluetooth hardware, you can now share audio between the two devices simultaneously on a Copilot+ PC. Microsoft is testing a new feature called ...

Spotify continues its rollout of the Lossless audio feature for all Premium subscribers, and the company is adding JBL speaker support alongside it. Through this new feature, users can stream Hi-Fi ...

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Has Vanguard Fixed Its Customer Service Problems? Dan Lefkovitz: The question that’s probably top of mind for a lot of our listeners: Where do things stand with regard to the customer service ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

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Unite.AI is committed to rigorous editorial standards. We may receive compensation when you click on links to products we review. Please view our affiliate disclosure. The AI customer support market ...