What’s a client care program? It’s a value added, after care program in a service-based business. These programs often include access to future services at a flat rate price for a set period of time.

Accounting firms continue to feel the pinch of the Great Resignation. The dramatic disappearance of team members and the slow trickle of qualified candidates to replace them is a trend that continues ...

Finding ways to deepen relationships with clients is more important than ever. How you go about that in a way that is unique, relevant and impactful is the burning question. Two ways to approach ...

Transaction-side training programs reinforce the importance of client and attorney engagement. Flexibility is an important component of training programs as well, with firms needing to adapt to ...

Nearly 10 months after launching a program to enhance its relationships with clients, Cassels has seen positive feedback, improved client retention, and even something the firm wasn’t explicitly ...

In this episode, we delve into the world of Key Client programs and their significance in driving business growth. We have the privilege of speaking with Michelle Murray, an experienced professional ...

CHARLOTTE, N.C.--(BUSINESS WIRE)--Bank of America’s Client Assistance Program will continue to offer personalized assistance to clients as the shutdown ends and the federal government reopens. On ...

Vermont enacted a civil commitment law allowing the courts to order dangerous developmentally disabled people into community programs. Pennsylvania puts sex offenders with disabilities in an intensive ...