Here's how to get your $20 credit after Verizon's nationwide outages

We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and ...
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Verizon gives customers $20 after nationwide outage

After a nationwide service breakdown disrupted calls, texts, and mobile data for countless users, Verizon is offering a small ...

Impacted by Verizon outage? How much account credit you’ll receive, and where to claim it

To make up for it, Verizon is offering customers $20 in account credit that can be found in your myVerizon app. If you’re a ...

How Verizon customers can claim $20 credit after outage

Verizon will give customers a $20 credit after a major outage on Jan. 14, 2026, impacted more than 1 million customers.

Verizon to issue credits to customers after 10-hour service outage

"We did not meet the standard of excellence our customers expect," Verizon said after the more than 10 hour outage.

Why was Verizon down? What to know about nationwide outage, credits

Press and hold the side button and one of the volume buttons (either work) until the Emergency SOS slider appears. Drag the ...

Here's How Much Verizon Will Credit You for Yesterday's Outage

Verizon is issuing accounts credits to customers affected by yesterday's major outage. You might not be thrilled by the ...