AI tools can accelerate content workflows – but without governance, accuracy, and human oversight, quality and trust quickly ...

Generative AI tools are putting a new spin on the age-old chore of writing and consuming technical documentation. The key is ...

Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.

AI agents need enterprise context to produce reliable results. New developments unveiled at Atlassian's recent conference point to open knowledge graphs and libraries of how-to skills providing that ...

Learn how Neo4j and n8n simplify knowledge graphs for smarter data insights. Build AI-driven graphs for customer data and document navigation ...

KPMG, a ServiceNow Global Elite partner, has launched its Global Business Services (GBS) with KPMG Velocity, a new offering ...

In addition to app creation, Microsoft 365 Copilot introduces the Workflows agent, a tool that automates routine tasks with remarkable efficiency. By simply describing desired actions in natural ...

Modern dining ventures rely on far more technology than most guests ever realize. What once revolved around kitchens and cash registers now depends on intricate ...

During Zendesk's AI Summit, several major advancements were announced including voice AI agents, video calling, and screen sharing for Zendesk Contact Center, and improved IT asset management, as well ...

Teradata's AI journey for itself and its customers has been fruitful over the past year. Teradata CEO, Steve McMillan, joined us to explain the significant milestones since our last interview, please ...

With Boston’s mayoral contest all but decided, much of the action this Election Day in the city will take place down ballot, ...