This module explores the management of processes that deliver service in all of its aspects - service outcomes, service experiences and in the case of public sector organisations, public value. The ...

The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation. Students in the Technology & ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...

Christensen, Clayton M. "Building Process-based Capabilities: A Principal Focus of Operations Management, Module Outline and Teaching Note." Harvard Business School Teaching Note 694-083, July 1994.

The Operations Management PhD program prepares you to pursue an academic career as a researcher and educator. Faculty research interests range from quantitative modeling to empirical studies using ...

For any organization to operate efficiently and effectively, it must be managed properly. The oil and gas industry is massive and a key factor in some of the world's largest economies; thus, ...

Rebecca McClay has 10+ years of experience writing and editing content. Rebecca is an expert in personal finance, business, and financial markets. She received her master's in business journalism from ...

The Operations Management doctoral program trains you to apply theoretical, data-driven or empirical analysis to advance your understanding of how work and processes are, or should be, organized and ...

Operations management is a multi-disciplinary field that focuses on managing all aspects of an organization’s operations. The typical company carries out various functions as a part of its operation.