The Xbox platform of consoles provides players with some fantastic services, but it can be quite a pain when their online services go down. Let’s find out if Xbox Live is down for the count, or what ...

Months after Xbox Live users began complaining of hacked accounts, Microsoft Corp. yesterday acknowledged that the service’s support staff is at fault, victims of “pretexting” calls by identity ...

Microsoft today blamed Xbox Live network account hacks on users’ gullibility, but evidence shows that in some cases the gaming service’s own support staff could be unwittingly helping hackers snare ...