Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

Remote work has become permanent for many professionals, and it's not going anywhere. However, working remotely comes with ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Microsoft has included a new tool in Windows 11/10, named Microsoft Quick Assist. You can give or take tech support over a remote connection using the Microsoft Quick Assist tool in Windows 11/10, and ...

If you’re the unofficial “tech support” for your family, a new feature hidden deep within Windows 10’s Anniversary Update should be welcome news. It’s called Quick Assist. Anyone who works in the ...

Microsoft patched a Windows Remote Assistance flaw that lets attackers bypass Mark of the Web, weakening protections against ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

Should you use Remote Desktop Connection, the Remote Desktop app, or MSRDC Windows Desktop to access Windows 10 PCs remotely? We detail the options and provide some troubleshooting tips in case things ...

Hi all, I have a Windows Professional license on my desktop and my 83 year old mother has Windows 10 Home. Every once in a while these days she calls me and is confused about something on her machine ...