Over at ZDNet Datapoint, colleague Chris Jablonski cites a Yankee Group reportthat says that "consumers expect VoIP to match the regular telephone experience." The section of the report Chris comments ...

Communication is key in business. Whatever your niche, you need smooth and reliable lines of communication. You need to know that customers or clients can reach you when they need to. You must be able ...

Voice-over-IP (VoIP) phone services, especially those delivered via the cloud, have become the standard these days, especially for small to midsized businesses (SMBs). The choices are vast, the ...

If your company is looking to move beyond telco-based voice communications, then you probably should look into purchasing a business Voice-over-IP (VoIP) solution. But, before you choose a VoIP vendor ...

Human communication has evolved dramatically over the centuries, from word of mouth to letters and telegrams to phone lines that stretch from one end of the world to the other. While you can still ...

Today, we summarize the “state of the industry” on hosted vs. premises-based VoIP, feature interoperability, and converged applications. First, we address the question of which is better – a hosted ...

In just a little while from the time I am posting this, Nortel will introduce a new WAN router with VoIP features. Intended for corporate branch offices, the Nortel Secure Router 4134 will be ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. An Internet phone service called JaJah will become ...

Open any general interest magazine, newspaper or web site and chances are there's another story about the wonders of Voice Over Internet Protocol, or VOIP. The media technology darling of the moment ...

After suffering a 10 percent drop in revenue over the past quarter, the global enterprise router market is pinning its hopes on added VOIP and security features to shore up selling prices per unit, ...

Taking aim at VoIP leader and new eBay acquisition Skype — and to a lesser extent at established phone companies — Yahoo is poised to roll out an Internet calling service that will enable low-cost ...