Virgin Media O2 has created a new specialist team of more than 500 multiskilled and fully converged customer care agents to support UK customers with issues across both fixed (broadband, landline and ...

Virgin Media O2 (VMO2) has switched on its Converged Interconnect Network (CIN), a new infrastructure to accelerate the roll-out of mobile and fixed networks across the UK with less complex and ...

Virgin Media O2 has officially opened its new North West HQ in central Manchester.The move was first announced in October 2024. Virgin Media O2 has signed a 10 ...

Virgin Media O2 has issued a warning to customers that a key service is being axed this year. The company has confirmed it will switch off its 3G services in the city of Durham in April 2025 as part ...

Which? has written to the CEOs of Virgin Media, Scottish Power and British Gas urging them to improve their customer service as new research from the consumer association reveals they are the worst ...

Designed to provide customers with a range of exclusive rewards, prizes, and experiences every Monday, the program represents a significant refresh of O2’s Priority service, which is available to all ...

WALTHAM, Mass.--(BUSINESS WIRE)--Netcracker Technology announced today that it has received the TM Forum Excellence Award for Customer Experience with Virgin Media O2. The award was presented during ...

Virgin Media O2 will switch off one of its mobile services next month, which could leave some customers without data access. The mobile phone giant, made up of Virgin Media's broadband network and ...