Surprise! A company whose cost structure is based on strenuously minimizing contact with, accountability of and responsibility towards their “contractors”—remember, Uber drivers are not employees—is ...
Uber apologized Monday after its automated Twitter account responded to a customer with the N-word. The Twitter user had adopted the racial slur as a username, which some believe might have been a ...
A Buzzfeed investigation is questioning the alarming number of sexual assault complaints in the Uber customer service database. Over the weekend, Buzzfeed published screenshots of the Uber customer ...