This story includes interviews with Facebook UX researcher Shivani Mohan and Kyle Meyer, a product designer at Facebook. We’ve all been there: You get a friend request from somebody you don’t ...

UX research Lead for Microsoft Teams Calling and AI Experiences, Priyanka Kuvalekar's UX research and AI expertise, hands-on ...

When you spend your days studying how people use products, your intuition around such things gets pretty well-honed. You start to see patterns and themes. You reach a point where you can identify a ...

More often than not, it feels like UX research is under-appreciated and under-resourced in tech companies. Despite being a valuable activity, there is an overarching feeling that research can also be ...

User experience expert Debbie Levitt provided some saucy answers about an upcoming Visual Studio Live! presentation with an even saucier title: Fast Focus: WTF UX - UX Research and Design AMA. Levitt- ...

To encourage sales, your product—and the platform you're selling on—needs to be appealing to prospective customers. Hard-to-use platforms or unattractive site designs that make a consumer pause should ...

User research can make the difference between a good enterprise UX and the wrong solution. I asked AKTA's Drew Davidson to make his case for user research on UX projects. In my first piece on AKTA's ...