Q I recently took my '02 Chrysler minivan in for 100,000-mile service and was told that one of the spark plugs would not come out of the cylinder head. The shop tried, but it would only come out so ...

Few things disturb us more than the bewilderment of a broken bolt or seized pipe plug in a casting. You’re at a loss for how to get the darned thing out. This is when you have to slow down and come up ...