Many companies have traditionally viewed tech teams as cost centers—a necessary expense. However, as technology plays an ever-growing role in how businesses handle everything from customer outreach to ...

In today's business climate, software engineering is the engine that powers innovation across sectors. Hiring technical talent with the right skills is, therefore, not just a recruitment challenge; it ...

While the past few years saw a big drive towards caring for employees, the last months have seen the pendulum swing in the other direction. The tech industry has been harrowed by layoffs and economic ...

Forget vanity scores. From real-time insights to account-level health, these companies are proving that smarter CX metrics drive real business impact. Integrated CX data. Technology companies are ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...