Microsoft has started selling replacement parts for its Surface devices in the Microsoft Store, making it easier for owners to repair their own machines. Available components for Surface products ...

Microsoft gets credit for its Surface Pro spawning a new kind of device. It’s because of them that we have tablets with kickstands and keyboards that use a full version of Windows. They are terrific ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

Three months after the Surface Laptop 3 became available to consumers, a number of customers have taken to the Microsoft Community forum and Reddit to report incidents of a spontaneous hairline crack ...

Microsoft is now stating that they will fix mysterious and spontaneous cracks in Surface Laptop 3 displays as they may have been caused by a "foreign particle" introduced during manufacturing. In ...

When Microsoft announced the Surface Pro X, it highlighted the removable SSD, which is hidden behind a pop-up door alongside the SIM card and can be easily removed by taking out a single screw. But ...

is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme. “We have investigated claims of screen cracking on Surface Laptop 3 and have ...

Microsoft hasn’t yet acknowledged well-documented problems with the Surface Pro 4, much less offered a solution. SP4 owners are angry, they're getting gouged, and there's a lot of bad 'official' ...