Someone is sending hundreds of pointless emails to people, using Zendesk's ticketing system.
People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims ...
The person who claimed to have stolen the physical addresses of 49 million Dell customers appears to have taken more data from a different Dell portal, TechCrunch has learned. The newly compromised ...
Cybercriminals are abusing a widespread lack of authentication in the customer service platform Zendesk to flood targeted email inboxes with menacing messages that come from hundreds of Zendesk ...
Reeling from a hack and breach earlier this month, the Internet Archive hit another bump days ago after an unidentified hacker taunted the non-profit through its customer support tickets. Days ago, ...
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