In a hypercompetitive online environment where every social media comment stands to influence brand perception and loyalty, a strong social monitoring program does more than just collect data. By ...

DAVIS — An investigation by The Dallas Morning News revealed UC Davis is among several schools across the country using social media-monitoring software to keep track of students' online posts. UC ...

After years of internal and external alarms that the military isn’t doing enough to address hate and extremism, an obscure federal contract may suggest a new approach: monitoring the social media of ...