MILWAUKEE (CBS 58) -- When there is a problem with smartphones or the latest technology, consumers often seek repairs before attempting to service their own devices. Asurion's Dustin Boertman joined ...

It’s alarmingly easy to break your smartphone. Drop it and you could end up with a cracked or shattered screen. If it falls in the toilet or you spill a drink on it then it could be lights out.

iFixit is well known for being the best source of smartphone repair guides around. Now, the company has launched its own certification program if you want to prove you know how to repair phones. The ...

A cracked smartphone screen can ruin your day and, if you don’t have the right repair options, it could ruin your month. This is how to fix a cracked screen on your iPhone or Android. We also have a ...

STATEN ISLAND, N.Y. -- You love your new smartphone and use it for everything from checking your Facebook page to a GPS when driving. And that's why you take it everywhere you go. But when you ...

Alexandra is an associate editor on CNET's Performance Optimization team. She graduated from Marymount Manhattan College in New York City, and interned with CNET's Tech and News teams while in school.