MILWAUKEE (CBS 58) -- When there is a problem with smartphones or the latest technology, consumers often seek repairs before attempting to service their own devices. Asurion's Dustin Boertman joined ...

It’s alarmingly easy to break your smartphone. Drop it and you could end up with a cracked or shattered screen. If it falls in the toilet or you spill a drink on it then it could be lights out.

A cracked smartphone screen can ruin your day and, if you don’t have the right repair options, it could ruin your month. This is how to fix a cracked screen on your iPhone or Android. We also have a ...

When your smartphone breaks down, a visit to the service centre becomes inevitable. But before handing it over, it is important for you to think about your privacy. Most Indian smartphone users store ...

Alexandra is an associate editor on CNET's Performance Optimization team. She graduated from Marymount Manhattan College in New York City, and interned with CNET's Tech and News teams while in school.

STATEN ISLAND, N.Y. -- You love your new smartphone and use it for everything from checking your Facebook page to a GPS when driving. And that's why you take it everywhere you go. But when you ...

Samsung has created a new mode for Galaxy smartphones that should prevent phone repair technicians from accessing customers' private data during repairs. This is a potentially very useful privacy ...