The ServiceNow platform can be an engine for modernization if higher education IT leaders and their teams take advantage of all it has to offer. Phil Goldstein is a former web editor of the CDW family ...

ServiceNow Inc. today debuted a new release of its Now Platform that introduces a robotic process automation tool, as well as an expanded collection of industry-specific features. ServiceNow’s Now ...

ServiceNow and Salesforce are two common tools for IT service management (ITSM) needs. The biggest difference is that ServiceNow was built for the IT operations side of the business, whereas ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...