Diageo has gone live with an implementation of ServiceNow to automate IT services, as part of a global transformation. ServiceNow will provide cloud-based IT service management to support the beverage ...

AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane. With 13 offices, 580 attorneys, ...

The growth of the interconnected world has given significant development in handling company communications and operations, including the so-called service desk. Companies are now offering service ...

Matt Varin, higher education sales manager for CDW and moderator of the panel, opened with some statistics. According to ...

ServiceNow CEO Bill McDermott weighs in on AI disruption, enterprise adoption, and the future of jobs.