In today's hyperconnected world, social media has become a critical channel for businesses to understand consumers. While ...

In Salesforce’s most recent State of the Connected Customer study, 80% of respondents said a company’s customer experience is as important as its products and services. Sixty-five percent said they ...

A new six-year sentiment analysis anchors IB’s enhanced Marsh review, connecting market data with real-world strategy, risk, ...

Most of us don’t enjoy scrolling through countless online reviews, trying to decipher whether customers are genuinely satisfied or just being sarcastic. It can feel like trying to read between the ...

Can ChatGPT Do Reliable Call Center Sentiment Analysis? Your email has been sent AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models ...

Ethereum staking queues show growth while sentiment analysis warns of overhyped conditions. Experts advise caution for early ...

While the Santa Rally delivers for investors, the Conference Board’s consumer confidence index fell again in December to one of its lowest readings since early 2021. It marked the fifth monthly ...

Developer-first cryptocurrency data platform delivers institutional-grade sentiment, signals, and curated news with native support for agentic AI workflows Guavy today announced the public launch of ...

XRP (CRYPTO: XRP) sits near $1.90 with sentiment hitting levels not seen since before its last major rally. The Crypto Fear & ...