I was saddened when reading in The Morning Call about the closing of the Sears store in Whitehall. While doing my laundry this morning, knowing I have a Sears washer, I looked for my instruction book ...

SANTA BARBARA, Calif - At some point, every person in their life is faced with this decision: do I spend the extra money on an extended warranty when I'm already spending a lot to buy the product?

When Carole and Fred DeMartino bought their Hackettstown home 19 years ago, they got new appliances from Sears. The refrigerator, washer and dryer were installed by the company and covered under a ...

CHICAGO (WLS) -- You trust that your appliance warranties are there when you need them, but what if your claims aren't being fulfilled the way you expect? ABC 7 Consumer Investigator Jason Knowles and ...

When Tom Fleming bought a new Kenmore front-loading washing machine, he expected it to last for years, but it broke shortly after and took him months to ger repaired. When Tom Fleming bought a new ...

When Danny Gardner cancels his Sears Master Protection, a representative tells him to be patient and that the bank is slow to process refunds. But it’s been four months. QUESTION: I’m trying to get a ...