When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Salesforce has spent the last 20 years building a $13 billion company, largely on the back of a CRM application delivered as a cloud service. In its most recent financial guidance, Salesforce ...

Microsoft announced its intention today to combine the Dynamics CRM and ERP products into an integrated platform on top of which it is hoping third parties will build applications. It’s a complex ...

In a move that could give Microsoft new ammunition against its CRM rival and cloud partner Salesforce, the Redmond company today announced Dynamics 365, pledging to integrate its customer-relationship ...

Pricing Takes Aim at Salesforce The release comes in two editions: enterprise edition and business edition. The enterprise edition is for organizations with 500 or more users, while the business ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Microsoft is offering a service update for Microsoft ...

Microsoft may have failed to acquire Salesforce, but for roughly half the bid it reportedly offered last year, the software giant bought itself a social network that could prove a potent weapon in ...

Microsoft ( MSFT) recently announced the availability of the cloud version of Microsoft Dynamics CRM (Customer Relationship Management) software, called the Dynamics CRM Online. With this move, most ...

It would be easy to assume, given the proportion of mindshare that Salesforce.com seems to have in the customer relationship management (CRM), that there is only one cloud CRM in existence. The ...