eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Seeking to make it easier for Salesforce.com users to work ...

Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a move aimed at curbing home-built integrations that risk spilling data outside the ...

Looking to cut the costs as well as the complexity of linking back-end ERP applications to its front-end CRM offerings, Salesforce.com Inc. is rolling out new integration programs. This week, the San ...

Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...

Old-style batch integration is no match for the demands of an always-on digital world. Salesforce Lightning Connect goes native with real-time integration Salesforce.com has today officially released ...

Samanage, makers of customer service software in the cloud, had a couple of major announcements today. For starters, they got a $20 million investment, and they also announced a major step: the launch ...

Salesforce's big idea is one that you've heard of before from other enterprise software vendors--a 360 degree view of the customer--with different lens. The big question will come down to executing ...