As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

Salesforce Inc. is making good on its plan to transform the Slack collaboration tool into a project management platform with the debut of a new feature called Slack Lists. The new feature is being ...

Salesforce.com has updated its Chatter social enterprise tool to add instant messaging and screensharing. The move puts Chatter in competition with Citrix’s GoToMeeting, Cisco’s WebEx and other ...

CRM leans on Data 360 to counter slowing growth, integrating AI tools to boost higher-value contracts as revenue growth cools ...

Global consulting agency McKinsey & Company and enterprise software provider Salesforce are teaming up to help businesses in the sectors of sales, marketing, commerce, and service speed up their ...

Industry giants IBM and Salesforce have forged a dynamic partnership aimed at propelling the potential of artificial intelligence (AI) to new heights. According to VentureBeat, this collaboration ...

New Digital Engagement integration brings Instagram, LinkedIn, X, Facebook Messenger, and WhatsApp* into Salesforce to scale faster, smarter customer experiences on social. This integration helps ...

Jennifer Ward, VP Solution Engineering at Salesforce, shares how advances in new tools and technologies are improving mission-critical services. In addition, she talks about how cloud-based ...

As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...