Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

Verizon now has the freedom to pull a lever that will make it more difficult for customers to switch phone carriers.

The economy has been extremely volatile for the past few years. Fears about inflation, which drives up costs, have been rampant. As a result, businesses are leery about the future and are cutting ...