This story will appear in the Sept. 12 issue of iTECH, a supplement to Transport Topics. TIMONIUM, Md. — A UPS driver delivers packages to about 120 stops on a typical route, but the number of ...

Mattersight ® Predictive Behavioral Routing identifies the optimal customer/employee pairing for each individual caller based upon communication styles, personality mapping, and behavioral ...

Immediate estimated improvement of 10%-50% of the selected target metric (e.g., reduced costs, improved sales, increased first call resolution, etc.) Mattersight's Predictive Behavioral Routing ...

LeanLogistics has launched LeanFleet, a fleet routing and optimization technology delivered as a Software-as-a-Service product LeanLogistics has launched LeanFleet, a fleet routing and optimization ...

A new routing program from Fleetmatics Group is coming this summer. Fleetmatics Routist is an intelligent routing optimization solution that systematically builds the most cost-effective, ...

A slew of companies – many started by former owner-operators – offer software that can help you get a better grip on your operation and increase productivity. Keeping up with expenses, revenue, cost ...

GEORGIA (WRBL)— In less than two weeks, AT&T customers nationally can expect quicker response times when dialing 911. The national telecommunications company is implementing their newest 911 upgrades ...

AIR ROUTING INTERNATIONAL enhanced its Flight Manager online business aviation trip-planning program. The enhancements enable the user to view arrival and departure times for each leg of a trip in UTC ...

GENEVA, Switzerland--(BUSINESS WIRE)--The Mutually Agreed Norms for Routing Security (MANRS) initiative, supported by the Internet Society, today announced a groundbreaking Equipment Vendor Program to ...