Reverse logistics is nothing new to manufacturers and retailers. For decades, businesses have managed the flow of returned goods and materials, but this process has often been overlooked in favor of ...

From November to December, retail stores and websites were flooded with shoppers looking to buy the perfect items for everyone on their holiday shopping list. Long lines at checkout, slow websites and ...

Online retail sales are here to stay. In the U.S. alone, sales will surpass $1 trillion this year and are expected to reach $1.6 trillion by 2027, according to a new Forrester report. But along with ...

Reverse logistics is a term that is often heard but not fully understood by many business owners. Simply put, it’s the process of moving goods from their final destination back to the supplier. In ...

Ever receive a gift that wasn’t quite right? We all have. Returns are the messy, rather-not-think-about-it element of retail — part of a process called reverse logistics. Here’s what to know → What’s ...

The growth of e-commerce during the COVID-19 pandemic saw online returns double in 2020, underscoring the importance of a solid returns management program that serves both retailers and their ...

A growing number of retailers are retooling their supply chains to handle returns with surgical precision—transforming warehouses and reverse logistics into engines of value. Unsplash+ Returns are an ...

For online retailers, one of the challenges with the reverse logistics process is knowing what to do once items are returned. Some products could be returned to a finished goods warehouse whereas ...

Technology will continue to affect historically offline industries. From fashion to food to how we book a hotel or hail a cab, disruption is inevitable and life-changing -- both for the consumer and ...

In recent years, there’s been a big emphasis in retail on reuse. One of the byproducts has been an explosion of secondhand goods, or re-commerce, companies. In May, consignment company ThredUp ...