Imagine walking onto a job site where you’ve worked for decades and suddenly being told that the tools and workflows you’ve trusted are being completely replaced. The promise is a digital ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

There are plenty of resources on change management and oodles of "expert" consultants companies can hire. So why do so many organizations get it wrong? In a 2013 Strategy& and Katzenbach Center survey ...