If a medical practice wants to provide the best service for its patients, begin with a motivated and satisfied team.“There’s ...

Many small healthcare practices across the country are tightening the strings on their proverbial purses amid soaring inflation and a potential recession. Even though practices aren’t eager to spend ...

High patient experience scores were associated with the collection and use of any clinician performance information, especially with whether the practice shared this information internally to compare.

Patient experience is linked to reimbursement, patient safety, and clinical outcomes. Executives at a pair of healthcare organizations that earned Pressy Ganey patient experience awards say that ...

Every routine interaction between staff and patients contributes to the quality of the patient experience, for better or worse. Well-written and properly used, scripts can guide team members as they ...

Can you imagine if you were shopping online and placing an order took eight hours? What if your order took 26 days to arrive? Sadly, this is the current state of many Americans’ struggle to schedule a ...

Repetitive needlesticks might no longer be necessary with new technology, say these nurse leaders. Several new care delivery models are taking over the nursing industry and streamlining daily nursing ...

Practice Elevation Consulting Services has launched a practice consultancy with a particular focus on the patient experience and how an improved patient experience translates into superior practice ...

Continued physician and practice consolidation, the advancement of AI and reimbursement from the physician fee schedule are among the top trends that orthopedic leaders expect to dominate the ...

Emergency department boarding remains one of the most stubborn operational challenges facing U.S. hospitals. National data show that more than a quarter of admitted patients now wait four hours or ...