This year, National Patient Experience Week is observed from April 28 through May 2. This annual event celebrates and recognizes the dedication of healthcare professionals who enhance the patient ...

Karen Weeks, psychometrist in the University of Alabama at Birmingham Department of Physical Medicine and Rehabilitation, has been selected as one of the 2025 Patient Experience Heroes. She was ...

Every week, our organization receives an average of 8,000 patient comments. Most of them describe a range of experiences and journeys: anxiety, pain, and worry, but also respect, comfort, and ...

A prerequisite to developing a value-based organizational culture that has patient experience at its core is the full commitment of the organization's executive leadership and board to guiding the ...

Christina Lundeen, BSN, RN, a clinical care coordinator in the UAB Division of Gastrointestinal Surgery, has been named a 2025 Patient Experience Hero by UAB's Office of Patient Experience and ...