As hospitals nationwide face persistent staffing shortages and clinical burnout, new research released today from Firstup, ...

At its core, healthcare is a people business. When organizations listen to patients and act on what they hear, they build ...

Each monthly installment examines an individual aspect of these crucial conversations, including building trust, responding ...

Fixing patient no-show problem requires effective communication strategies to reduce missed appointments and improve healthcare revenue and ...

A HIPAA-compliant, fully managed solution that enhances podiatry patient communication and drives measurable recall revenue through ModMed. Doctors want connection, consistency, and results without ...

Some basic steps taught to doctors during a hospital-wide training program improved patients’ perception of their physicians' communication skills. The training program, which outlined best practices ...

A diagnosis identifies a patient’s health problem, and is vital to accessing the care and treatment patients need. This is why correct and timely diagnosis is critically important in ensuring patient ...

Unprecedented numbers of patients have been placed on mechanical ventilators during the COVID-19 pandemic. Being connected to a ventilator can take a massive toll on the body and mind, and we know ...

Doctors who've faced the disease themselves share candid lessons about empathy, medical bias, and the humanity of care.