HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq:NICE) today introduced NICE Inform Elite, the eighth generation of its industry-leading multimedia incident information management solution for emergency ...

RA’ANANA, ISRAEL, August 12, 2013 – NICE Systems today announced the launch of NICE Inform Version 6, which enables Public Safety Answering Points ( PSAPs ) to evaluate the quality of service ...

NICE NICE recently announced that the Durham (North Carolina) Emergency Communications Center (DECC) will deploy NICE Inform Elite to digitally transform its 911 service. It will enable the DECC to ...

NICE Systems launched NICE Inform Version 6, which enables Public Safety Answering Points (PSAPs) to evaluate the quality of service delivered across an entire emergency incident. The solution has ...

Ra’anana, Israel, August 13, 2012, NICE Systems today announced the introduction of its new release of the NICE Inform multimedia incident information management solution. The new release of NICE ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that the City of Philadelphia, the sixth largest city in the U.S., has selected NICE Inform Elite to enhance emergency ...

AI-powered transcription and searching unlocks hidden insights from every call, to improve productivity, emergency response and staff retention Around the world, ECCs are a virtual lifeline handling ...

Managers can isolate performance metrics for different shifts, telecommunicators, CAD incident types, and other criteria, to determine where staffing, training and operational improvements can be made ...