ChatGPT started the AI revolution, but it isn't the only chatbot worth using. We've tested the best AI chatbots to help you ...

Chatbots increasingly bridge the gap between gaming and the broader digital world. Plenty of players use bots to discover new ...

One of the most effective ways to leave a positive impression with a customer is through excellent customer service. And while the human element of business-customer relationships is still key in ...

ChatGPT, Claude and Gemini are smarter than you think, you just need to know how to ask for what you want. From desktop to mobile, chatbots are everywhere. Yet, most people barely scratch the surface ...

Chatbots have everybody talking – both about chatbots and to chatbots. What’s sometimes lost in the conversation, however, is much acknowledgement of the security risks this beguiling interface ...

Nobody likes chatbots, and I get why. They tend to be clunky, slow, and worst of all, unhelpful. That probably explains why more people would rather wait on hold to talk to a human agent than get ...

When summarizing facts, ChatGPT technology makes things up about 3 percent of the time, according to research from a new start-up. A Google system’s rate was 27 percent. Amr Awadallah, the chief ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...

More and more people are turning to ChatGPT or other AI chatbots for advice and emotional support, and it’s easy to see why. Unlike a friend or a therapist, a chatbot is always available, listens to ...