The technology industry’s love of buzzwords is no secret. The pursuit of the “next big thing” means that every year a new spat of words enters the lexicon. Big data. The internet of things. Digital ...

In today’s data rich environments, it can be tempting to measure broadly, then cherry-pick the results that seem most compelling. But just because data are widely available doesn’t mean everything is ...

Every day, our healthcare system spends $11 billion. As a practicing physician, it is clear that what our system measures and pays for–via diagnosis and billing codes, "allowable services" and myriad ...

What gets measured gets managed, right? Yes… but if you're measuring the wrong metrics, you'll get the wrong outcomes! If you're guessing or stressing about the metrics your small marketing team ...

Jenny Gordon is affiliated with The Lowy Institute as a non-resident fellow and with ANU, POLIS, as an honorary professor. In 2023, Treasurer Jim Chalmers announced the government would measure what ...