Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Are you considering a Dynamics partner? Most organisations look for the basics – features, pricing, implementation, customisation, etc. But when choosing a Microsoft Dynamics partner, you should also ...

It’s not exactly clear why Microsoft’s upcoming release of CRM Dynamics 2011 did not provide out-of-the-box social media monitoring, but it didn’t. In response, Siddhartha Rai, program manager of ...

Microsoft today introduced what it’s calling the “next generation” of AI product updates across its business apps portfolio. They touch on both Power Platform, Microsoft’s set of low-code tools for ...

As it does annually, Microsoft is making available today its plans for new features it will be adding to Dynamics 365 and the Power Platform starting in the fall. On July 8, Microsoft is publishing ...