Recently, EMA has been seeing several new products described as “IT process automation” solutions. These products cover quite a broad territory with both small and large vendors claiming that their ...

In preparing some EMA research papers, I recently spoke with various enterprises about how they are automating their IT systems management, and the benefits they experienced. Several enterprises ...

Agentic process automation uses autonomous AI agents to manage complex government workflows and outperform rigid RPA.

Business process automation software firm Automation Anywhere Inc. used its annual user conference today to unveil a new AI + Automation Enterprise System that infuses the latest advances in ...

In its early days, robotic process automation emerged from rudimentary screen scraping, macros and workflow automation software. Once a script-heavy and limited tool that was almost exclusively used ...

Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create ...

Automation can be a powerful tool, but it’s essential to proceed with care. Without the proper research and groundwork, existing inefficiencies may be replicated or even amplified, and a “set it and ...

Researchers from MuleSoft identified 7 key digital transformation trends that will shape the future of work in 2022 and beyond. One trend, hyperautomation, could be the key to unlocking digital value.

Process automation plays vital role in making the mining industry more sustainable. It enhances operational efficiency whilst reducing environmental impact. By leveraging advanced automation systems, ...

During the pandemic, there was a significant uptick in the number of low-code, no-code, and process automation platforms and other business platforms that have these capabilities as features. A recent ...