Trisha Jandoc was an associate writer at CNET covering broadband and everything related to home internet. She graduated from St. John's University with a bachelor's degree in journalism and a focus on ...

When Consumer Reports asked its members for feedback on their pay-TV, home internet, and bundled plans, most companies got poor marks for value and many for customer service. A good percentage of ...

If you’ve been struggling to afford decent access to broadband, help is available through a federal program called the Affordable Connectivity Program (ACP). It provides discounts on internet service ...

Brionna is a writer specializing in home improvement, construction, and real estate topics. She leverages her background as a civil engineer and interior decorator as well as her love for ...

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After years of covering the best internet options for cities across the country (and building jealousy of Idaho Falls, Idaho's internet) I've become an expert at sifting through all the options. I ...

Sick of slow, expensive, or unreliable internet service? You probably are. Internet service providers (ISPs) came second to last in a study of customer satisfaction by industry in the US last year.