This episode features a conversation between Michael Keyes and Nicole Sunder from Collective Medical, a PointClickCare company. Here they discuss challenges payers face and the barriers for solving ...

Entrepreneurs who build successful businesses often possess a unique ability to see what others don't—the critical bottlenecks hiding in plain sight that create frustration, inefficiency, and lost ...

In late 2024, I authored an article suggesting that 2025 might be the year health plans start working at the individual member level to address barriers to care. This included identifying and ...