With campus roaring back to life amid back-to-back Commencements, Reunions, and special events, HBS IT and Operations have been partnering closely behind the scenes to ensure these activities go off ...

Freshworks has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT Service Management ...

Many companies have successfully transformed their manufacturing, R&D, and other business functions, improving their performance while stripping out cost. Yet far fewer have optimized their service ...

The Operations Management doctoral program trains you to apply theoretical, data-driven or empirical analysis to advance your understanding of how work and processes are, or should be, organized and ...

There is not a company in the world that doesn’t require its operations and supply chain to successfully execute its strategy and deliver on promises to customers, whether they produce products, ...

Operations is a core functional area of an organization, along with marketing, human resources and accounting. Operations management plays a crucial role in enhancing the quality of products and ...