As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...

Building a scorecard can help managers link today’s actions with tomorrow’s goals. by Robert S. Kaplan and David P. Norton As companies around the world transform themselves for competition that is ...

Nurse administrators who manage nursing case management programs are challenged to demonstrate the improved quality of patient care and financial outcomes to their organization that result from such ...

CHARLESTON, W.Va. — Attendance is a problem in West Virginia’s public schools, according to the 2022-2023 Balanced Scorecard. The scorecard, which measures overall student success and achievement, was ...