Hospital administration might not get much spotlight, but it quietly shapes every step of a patient’s experience. From check-in to follow-up, accuracy is the backbone that keeps care running smoothly.

The National Physician Index highlighted in Press Ganey’s Hospital Check-Up Report 2008: Physician Perspectives on American Hospitals offers key opportunities for hospital administration to improve ...

The other day a family member called me regarding a relative who had just been hospitalized after having surgery. This family member was irate about the lack of care and lack of communication among ...

Medicare pays for services furnished in a physician’s office based on the Medicare Physician Fee Schedule (MPFS), while Medicare pays for similar services furnished in hospital outpatient departments ...