The relationship between the FBI and employees of Best Buy's computer and device repair unit Geek Squad is more complex than first thought, according to newly released documents. Records posted ...

When your computer suddenly won’t boot, or swallows an important data file, or has contracted what looks like a virus, where do you turn? Based on the lines I’ve seen at my local Best Buy, plenty of ...

BROOKS, Ky.--At Geek Squad City, it's no accident that everywhere you look are well-groomed young people in dark pants, white shirts, and narrow black ties. Since its founding by Robert Stephens in ...

Best Buy’s Geek Squad is one of the nation’s best-known names in computer repair services. In fact, as the company found out a few years ago, the name is such a dominant marketing force that “Geek ...

Documents relating to a Kentucky investigation indicate that the FBI treated Geek Squad employees as informants, identifying them as "CHS," which is shorthand for confidential human sources. This ...