How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries. The impact of AI on customer experience is expected to be significant in ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The way we communicate has evolved dramatically over the last decade, with the technological ...

The curious minds at ColdFusion reveal how Meta used AI to read human thoughts in real time. This matters because it raises ...

And yesterday, he took to Bluesky to make this bold prediction about AI: Within the next 3 years, there will be so much AI, in particular AI video, people won’t know if what they see or hear is real.

Industrialization disrupted the labor of artisans and craftworkers, just as the era of information technology and automation shifted workforce tasks and led to occupational obsolescence. How will the ...

The field of Human-Computer Interaction in virtual environments represents a dynamic interdisciplinary area where advances in computer science, psychology and design converge to create immersive and ...

In a landscape dominated by bold claims about the metaverse, spatial computing, and AI-powered everything, Rokid is taking a quieter —and arguably more grounded—approach to the future of augmented ...

The future of customer experience ... When you look at a typical contact-center interaction today, it’s incredibly siloed.