For decades, contact centres have relied on spreadsheets, historical data, and manual effort to forecast staffing needs. While these tools have served their purpose, they are increasingly outmatched ...

Salespeople who forecast can offer insights and predictions painting a company's financial picture. It's a skill you can build upon. The better you get, the more information you can provide. Find out ...

Financial forecasting gives you critical insights into your business and helps you project future sales and expenses. Let’s look at how you can create your financial projections in Microsoft Excel and ...

The last 20 months of living in the midst of COVID-19, with all its unexpected developments, have been a challenge for many organizations when it comes to planning for the future. But that has also ...

Sales forecasting never has been easy, and over time it has gotten a lot harder. This brings up a couple of points that every sales manager and CEO has to deal with: how to forecast deals and how to ...

Porous rock containing oil and natural gas are buried so deep inside the earth that shale operators rely on complex models of the underground environment to estimate fossil fuel recovery. These ...

Unless you know a bona fide psychic, no one can claim to really know what the future holds. The pandemic is proof of that. But in business, it’s important to know what the future might be, hopefully ...