How many times have you been asked what operating system version you use, and you haven’t got a clue? The question is often asked when you’re seeking technical support for software or hardware issues, ...

System snapshots are the perfect complement to traditional backups. They can save the day when your computer goes awry or an update goes south. Here's how they work.

Windows 10 was launched in July 2015. It was supposed to be the last major operating system (OS) upgrade, but Microsoft released Windows 11 in October 2021, and now Windows 10 has reached end of life, ...

Q: For more than six years now, I’ve been running an HP Pavillion using two 500 GB SSD drives. I do a monthly image backup to an external solid-state drive. Everything’s been working fine, but I want ...