Tension, emotion and separation between two or more employees or groups are a warning signal to managers that a situation has progressed beyond a simple disagreement. Unlike a disagreement, a conflict ...

Dispute resolution techniques, when approached in good faith, can provide business executives with a number of options to resolve business disputes-ones that can meet financial goals and deliver ...

Sometimes, statistics can serve as a wake-up call. As a small-business owner with a good ear, this should be one of those times – in this case, to alert you to the importance of conflict management ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Leaders need to ensure that processes are in place to aid ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Some costs are easily visible to leaders on the balance ...

We encourage externships and hands-on learning experiences. Through our certificate, law students will develop the right skills to become an arbitrator, mediator, negotiator, or ombudsman. Through our ...

Conflict is a natural part of relationships. When you bring two different people with two different perspectives and communication styles, and everything in between, there is bound to be disagreements ...

Having served as a mediator for over 30 years, I have observed in-house counsel trying, with varying success, to manage outside counsel and others in the mediation process, including the neutral.